These terms apply to professional services offered by Sync Grove Consulting (proprietor Tan Wei Ming, SSM 202103056789) from 33,Jalan Burma, 10050 George Town, Malaysia.
Services
We provide programming consulting focused on business workflow automation, including scoped software development and technical advisory. Specific deliverables, fees, and timelines are defined only in a signed statement of work or master services agreement — not by this website copy alone.
Enquiries
Submitting the contact form does not create a binding contract. We may decline engagements that fall outside our expertise or conflict with applicable law.
Fees and payment
Unless otherwise agreed in writing, invoices are payable in Malaysian Ringgit (MYR) by bank transfer within the period stated on the invoice. Late payments may pause work after notice.
Client responsibilities
You will provide timely access to systems, sample data, and decision-makers needed for the scope. Delays caused by missing access may shift milestones.
Intellectual property
Ownership of bespoke code and documentation is assigned as set out in the signed agreement. Pre-existing tools and open-source components remain under their respective licenses.
Confidentiality
Both parties will protect non-public information received during the engagement, except where disclosure is required by law.
Limitation of liability
To the extent permitted by Malaysian law, our aggregate liability arising from a project is limited to the fees paid for that project in the three months preceding the claim. We are not liable for indirect or consequential loss.
Governing law
These terms are governed by the laws of Malaysia. Consumer remedies under the Consumer Protection Act 1999 remain available where applicable.
Contact
Questions: info@syncgrove.digital · +60-4-0000-1711